Booking and sales terms

Az. Agr. Camilleri Giuseppe, Via L. Einaudi 30, 92028 Naro (AG), Italy, VAT IT01955210842. Questions: [email protected] or WhatsApp +39 327 867 2733.

1. Winery experiences

1.1 Booking

Visits, tastings and lunches can be booked on our website, by email, phone or WhatsApp. Your booking is confirmed once we have your first name, last name and email and we have sent you our confirmation.

1.2 Bookings up to 4 guests

No deposit is required. If you have already paid online:

  • up to 48 hours before, you can cancel free of charge and get a full refund;
  • with less than 48 hours' notice there is no refund, but you can move your booking to a new date once, within 12 months;
  • if you do not show up without letting us know, the amount is not refunded. We may offer a new date at our discretion.

1.3 Groups of 5 or more

We ask for a 30% deposit at confirmation.

  • Up to 4 days before, you can cancel and we return your deposit.
  • With less than 4 days' notice the deposit is not returned.
  • The final number of guests must be confirmed 4 days before the experience. We accept a variation of up to 10%; beyond that, the confirmed number is charged.

1.4 If we cancel

We may cancel or move the experience because of bad weather or the unexpected. You choose: a new date or a full refund.

1.5 Late arrival

If you arrive more than 60 minutes late, the experience may be shortened, with no refund of the difference.

1.6 Alcohol and minors

Wine is served only to guests aged 18 and over. Guests under 18 get an alcohol-free alternative. We may ask for an ID.

1.7 Allergies and diets

Please tell us when you book. Our kitchen is not certified gluten-free; for guests with coeliac disease we use packaged, certified products.

1.8 Right of withdrawal

Experiences are leisure services on a set date, so the 14-day right of withdrawal does not apply (Italian Consumer Code, art. 59(1)(n)). The cancellation rules in this section apply instead.

2. Online sale of wine and olive oil

2.1 Age

We sell wine only to adults. By ordering you confirm you are at least 18; the courier may ask for an ID on delivery.

2.2 Withdrawal

You have 14 days from delivery to return the products, with bottles intact and unopened. Return shipping is at your expense. We refund you within 14 days of receiving the goods back.

2.3 Damage in transit

Please report breakage or damage within 48 hours of delivery, with a photo of the parcel and the bottles. We will reship the products or refund you.

2.4 Shipping outside the European Union

Import duties, taxes and customs fees of the destination country are paid by the recipient, unless otherwise agreed in writing.

2.5 Warranty

Consumers are covered by the legal guarantee of conformity under the Italian Consumer Code.

3. Privacy

How we handle your data: privacy policy e cookie policy.